Should you choose to ignore this letter, we will be left with no choice but to hand your case to our partner lawyers within your jurisdiction. However, please be assured that our primary goal is to reach an amicable resolution without taking legal action. If you possess valid permission to use the image, we kindly request that you provide dated proof of the license This will allow us to resolve the issue efficiently and avoid any further legal steps. We strongly encourage you to address this matter promptly to facilitate a swift resolution. 

The compensation requested by RIGHTS-DEFEND is calculated based on several factors, including the financial loss suffered by the rights holder and the profits they were unable to earn due to the infringement. It also includes investigation costs incurred to obtain evidence of unauthorized use. Key elements considered may include standard licensing fees, lost revenue, legal expenses, and any additional damages based on the nature of the infringement. 

Generally we are bound to our clients policies, but in certain we are open to communication and amicable settlement on behalf of our clients. If you wish to discuss the fee, we encourage you to reach out so we can work toward a fair resolution. 

Simply purchasing a license now would not retroactively cover past unauthorized use, making it an invalid license for the infringement period. You have two options: you can pay the compensation and remove the image, or you may obtain a one-year post-license, which covers past damages and allows continued use of the image for one year. 

Compensation costs cover the unauthorized past use of the image, including losses suffered by the rights holder. Paying compensation requires removing the image. 

Post-license fees offer an alternative solution, allowing you to legally cover past use while continuing to use the image for a specified period of one year. 

If you refuse to pay, the rights holder may choose to escalate the case and refer it to our partner lawyers for further legal action. Please note that this could result in higher settlement costs due to additional legal expenses. We encourage you to address the matter promptly through us. 

Yes, of course. You are free to seek legal advice before responding. If you need more time, please inform us, and we will extend the deadline for your case accordingly. 

As a German company, RIGHTS-DEFEND operates under German law when handling authorization requests. However, if a claim is not resolved at this stage, we work with our partner lawyers in your jurisdiction to enforce our client's rights. This can often lead to higher settlement costs than resolving the matter directly with RIGHTS-DEFEND. 

Yes, once you settle, you will receive an invoice and an email confirmation as proof that the case is closed. 

The most efficient way to proceed with a payment is through our settlement portal. After entering your case ID, you can choose from payment options including credit card, PayPal, or bank transfer. An invoice will be automatically generated at the end of the process. 

If you are unsure whether you have a valid license, we strongly recommend reaching out to us before making the payment to request an extension of the deadline. This will allow you more time to verify the licensing status. However, once the payment has been made, we are unable to process any refunds, as the case will be considered resolved at that point.